EVERYONE IN EVERY WORKPLACE IS OUR CUSTOMER.

Many of our customers are offices with a small number of employees. There are about 6.2 million companies operating in Japan (as of the year 2001). About 95% of them are offices with less than 30 employees. These offices do not receive the same service that larger companies do from traditional office supply firms. Traditionally, small businesses have had no choice but to go to a store to purchase their office supplies. ASKUL offers small businesses the kind of service previously enjoyed only by big companies. We have made a once-inconvenient process convenient. We strive to offer all offices a total support system that has not been available until now. We have focused on being sensitive and satisfying the needs of each of our customers regardless of size. This customer-driven focus has led to ASKUL. That number is increasing everyday.